Warehouse Order Selector

Job Locations US-MD-Capitol Heights
Req No.
Regular Full-Time



Royal Cup, Inc. is the proven leader in sourcing, roasting, blending and providing high-quality coffees and fine teas since 1896 and is the chosen partner for restaurants, hotels, offices and commuters across the country. We are a family-owned business rooted in a longstanding tradition of coffee roasting excellence who takes pride in our unparalleled dedication to customer care.


We are a large, privately held national importer, roaster and distributor of coffees, teas and related products that has been in business for more than 120 years. Royal Cup, Inc. currently provides product and service to restaurant, hotels, convenience stores, businesses and individuals throughout the United States, and we’re growing! 


At Royal Cup, Inc. having a customer centric focus is not simply a motto; our employees believe we each have a responsibility to provide outstanding service to our customers. Our customer centric focus results in actions we live by that not only retain our current customer base but grow our presence with new, high impact accounts across the country based on exceptional products and service. 


We believe serving our customers well, serves us well. We are results oriented and strive to not only retain our current customer base but grow our presence with new, high impact accounts across the country by offering exceptional products and service. 


Royal Cup Coffee and Tea strives to be sustainably minded and a good corporate steward in all business endeavors. It is also what others expect of us – our employees, our customers and vendors, our local communities, and the coffee and tea industry we help represent. This mindset permeates the actions we take today, tomorrow and today for tomorrow. 



Royal Cup Coffee offers a competitive compensation plan and a comprehensive benefits program. On top of being a part of a well-caffeinated team, the benefits program includes healthcare, dental, vision, 401(k), company-paid life and disability insurance, Flexible Spending Account plan, select tuition reimbursement, paid parental leave, paid holidays, and vacation time. Ongoing training designed to provide maximum success for our employees is offered.


Royal Cup is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please contact us at 1-800-366-5836.




The Warehouse Order Selector function is a level 1 Warehouser Position and has the following essential duties and areas of responsibility:

  • Pulling / Selecting Sales Orders:
    • Obtain the Sales Order print out.
    • Operate a powered pallet jack to “shop” the warehouse and select the appropriate items from storage.
    • Build well organized, stable custom pallets of product for order fulfillment.
  • Maintaining Housekeeping / Sanitation & Safety:
    • Maintain to standard, keeping warehouse “tour ready” at all times.
    • Maintain operation of any warehouse equipment in compliance with company safety policies.
  • Other Duties as Assigned.  This may include temporary reassignment to Loading, Unloading, Receiving, Product Rotation, etc.
  • Always be mindful of and adhere to GMP’s, Quality and Food Safety requirements.




To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill(s), and/or abilities (including physical abilities) required to satisfactorily perform each essential duty.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • High School Diploma and/or equivalent (GED) preferred, but not required.
  • Warehouse Order Selectors are required to work 40 hours a week which will mean 8 hours or more a day as needed to meet demand.  An individual must be able to work within that structure.
  • Must maintain quality controls:
    • Accurately select cases to achieve a minimum of 99.5% accuracy.
    • Select orders at the targeted speed of 160 cases per hour.
  • Must have basic reasoning abilities, to include:
    • Applying common sense in carrying out detailed but uninvolved written or oral instructions.
    • Ability to deal with problems involving a few concrete variables in standardized situations.
    • Ability to read the Sales Order and plan how it will be pulled so pallets will be stable with no product damage.
  • Ability, beyond basic skill performance levels with Reading, Writing, Mathematical & Computer Functions, to include:
    • Ability to read, write and interpret basic correspondence, including Sales Order Sheets, machine operating instructions, safety instructions and any training materials (including safety instructions for forklifts and handjacks).
    • Ability to perform simple mathematical calculations: add, subtract and multiply using units of American currency and weight measurement, volume and distance.
    • Ability to operate basic office equipment: telephone system, desktop computers, fax and copy machines.
    • Basic inputs via keyboard and bar code scans into computer system.
    • Basic abilities with Microsoft Office Software, specifically with Word and Excel.
    • Prior experience with SAP is highly preferable.
  • Ability to perform the physical demands of the position which are required to successfully perform each essential responsibility.  Reasonable accommodations may be made to enable individuals with disabilities to perform the core responsibilities.  These physical demands may include, among other functions:
    • Ability to stand and walk constantly for approximately 8 or more hours a day.  The shift is regularly an 8 hr shift with limited overtime as required by demand.
    • Ability to sustain constant hand, finger and elbow movement while performing functions.
    • Ability to reach with hands and arms overhead and forward.
    • Ability to walk and balance when/if walking on uneven surfaces/spilled product in the warehouse.
    • Ability to balance and climb while accessing a rolling staircase or forklift.
    • Ability to occasionally sit, stoop, kneel, crouch or crawl.
    • Ability to lift, from floor to waist, up to 52 pounds.
    • Ability to lift and carry boxes of product, from floor to waist up to 15 pounds.
    • Ability to push and pull a cart of product of up to 20 pounds of force.
  • Must be at least hand jack certified or willing to train and acquire proper certification to prove safe operation.  Any forklift certification (Standup, Reach, Sit down) is a plus.
  • Ability to work within the work environment characteristics experienced while performing the essential functions for this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
    • Frequently working near production machinery and occasionally near hand jacks or forklifts.
    • Frequently working in an environment with variable temperatures.
  • Ability to work with and support others in a positive way.
  • Strict Adherence to all warehouse processes, operating procedures and rules as well as all company policies.
  • Ability to successfully complete the pre-employment process.



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