• Operations: Utility Operator - U1 (3rd Shift)

    Job Locations US-AL-Birmingham
    Req No.
    Operations: Production & Quality Control
    Regular Full-Time
    3rd Shift
  • Overview


    Royal Cup, Inc. is the proven leader in sourcing, roasting, blending and providing high-quality coffees and fine teas since 1896 and is the chosen partner for restaurants, hotels, offices and commuters across the country.


    We are a family-owned business rooted in a longstanding tradition of coffee roasting excellence who takes pride in our unparalleled dedication to customer care.



    Royal Cup Coffee offers a competitive compensation plan and a comprehensive benefits program. On top of being a part of a well caffeinated team, the benefits program includes healthcare, dental, vision, company paid disability, 401(k), life insurance, Flexible Spending Account plan, and paid vacation. Tuition reimbursement plan includes up to 80% reimbursement per company criteria. Ongoing trainings designed to provide maximum success for our employees is offered. 


    The Utility function has the following essential duties and areas of responsibility:

    • Keeping packaging materials to the packaging machines.
    • Putting packing materials back in proper location in the warehouse after use in production.
    • Pulling full pallets of finished product off the packing line, shrink wrapping and corner boarding of products as needed before transporting to warehouse for distribution.
    • Communicating with operators, production managers and/or team leaders during the process of checking line sheet bins and having all changeovers to the front line ahead of time, minimizing waiting time and increasing efficiency.
    • Keeping production, film, box, dumpster and cardboard area clean and tour ready at all times.
    • Always be mindful of and adhere to GMP’s, Quality and Food Safety requirements.
    • Adhere to all company policies and procedures and guidelines.



    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill(s), and/or abilities (including physical abilities) required to satisfactorily perform each essential duty.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    • Utility is required to work 40 hours a week which will mean 8 hours or more a day as needed to meet demand. An individual must be able to work within that structure.
    • Must have a good attendance record.
    • Must be willing to train on confirmation desk (SAP) and acquire the proper skills to put finished product in inventory.
    • Must have basic reasoning abilities, to include:
      • Applying common sense in carrying out detailed but uninvolved written or oral instructions.
      • Ability to deal with problems involving a few concrete variables in standardized situations.
    • Ability, beyond basic skill performance levels with Reading, Writing, Mathematical & Computer Functions, to include:
      • Ability to read, write and interpret basic correspondence, including daily production line sheets, operator check off sheets, machine operating instructions, safety instructions and any training materials (including safety instructions for forklifts and power jacks).
      • Ability to perform simple mathematical calculations: add, subtract and multiply using units of American currency and weight measurement, volume and distance.
      • Ability to operate basic office equipment: telephone system, desktop computers, fax and copy machines.
      • Basic inputs into computer via keyboard and bar code scans into computer system.
      • Basic abilities with Microsoft Office Software, specifically with Word and Excel.
      • Prior experience with SAP is highly preferable.
    • Ability to work with and support others in a positive way.
    • Ability to successfully complete the pre-employment process.



    • Ability to perform the physical demands of the position which are required to successfully perform each essential responsibility. Reasonable accommodations may be made to enable individuals with disabilities to perform the core responsibilities.  These physical demands may include, among other functions:
      • Ability to stand and walk constantly for approximately 8 or more hours a day. The shift is regularly an 8 hr shift with limited overtime as required by demand.
      • Ability to sustain constant hand, finger and elbow movement while performing utility functions.
      • Ability to reach with hands and arms; climb or balance; talk or hear; taste or smell.
      • Ability to occasionally sit, stoop, kneel, crouch or crawl.
      • Ability to pull full pallets, shrink wrap and corner board products as needed prior to transporting to warehouse for distribution.
      • Ability to frequently lift and/or move full cartons / other packaging materials weighing from 3-60 pounds:
      • Possibly lifting packaging film weighing up to 50 lbs. chest high to load on machine up to 5 times a day.
        • Overhead lifting of cartons / packaging materials.
        • Bending or kneeling to stack cartons.
        • Bending, kneeling and climbing ladders to put packaging film on machines.
      • Must be at least hand jack certified or willing to train and acquire proper certification to prove safe operation. Any forklift certification (Standup, Reach, Sit down) is a plus.
      • Ability to work within the work environment characteristics experienced while performing the essential functions for this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
        • Frequently working near production machinery and occasionally near hand jacks or forklifts.
        • Frequently working in an environment with variable temperatures.


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