Royal Cup, Inc. is the proven leader in sourcing, roasting, blending and providing high-quality coffees and fine teas since 1896 and is the chosen partner for restaurants, hotels, offices and commuters across the country.
We are a family-owned business rooted in a longstanding tradition of coffee roasting excellence who takes pride in our unparalleled dedication to customer care.
Royal Cup Coffee offers a competitive compensation plan and a comprehensive benefits program. On top of being a part of a well caffeinated team, the benefits program includes healthcare, dental, vision, company paid disability, 401(k), life insurance, Flexible Spending Account plan, and paid vacation. Tuition reimbursement plan includes up to 80% reimbursement per company criteria. Ongoing trainings designed to provide maximum success for our employees is offered.
The Customer Care Representative (CCR) is a support role and focuses on servicing our existing, premier client base. The CCR role is an entry level and “front line” position, with direct dealings supporting our customers. The part time CCR will work an average of 25 hours per week. Work hours will be Monday - Friday and the CCR must have flexibility to work morning or afternoon hours as required/scheduled. While the "home base" for this CCR role will be the location associated to this posting, the CCR will be working onsite at a particular client, or with several locations, as assigned.
The successful CCR will: