• Operations: Director of Manufacturing

    Job Locations US-AL-Birmingham
    Req No.
    Operations: Production & Quality Control
    Regular Full-Time
    1st Shift
  • Overview


    Royal Cup, Inc. is the proven leader in sourcing, roasting, blending and providing high-quality coffees and fine teas since 1896 and is the chosen partner for restaurants, hotels, offices and commuters across the country.


    We are a family-owned business rooted in a longstanding tradition of coffee roasting excellence who takes pride in our unparalleled dedication to customer care.



    Royal Cup Coffee offers a competitive compensation plan and a comprehensive benefits program. On top of being a part of a well caffeinated team, the benefits program includes healthcare, dental, vision, company paid disability, 401(k), life insurance, Flexible Spending Account plan, and paid vacation. Tuition reimbursement plan includes up to 80% reimbursement per company criteria. Ongoing trainings designed to provide maximum success for our employees is offered. 


    The Director of Manufacturing reports to the Senior Vice President of Operations and will take an entrepreneurial approach to the business. The position requires an individual to be an excellent communicator, multi-skilled, and have an ability to work in a flat organizational structure as a peer/coach to other employees, rather than as an executive or manager. Director of Manufacturing must be a proven leader, educator and "hands-on" operator who thrives on rolling up their sleeves and driving performance improvement from the factory floor. Director of Manufacturing must consistently demonstrate the highest degree of integrity, ethical conduct, and trustworthiness, and have the ability to interact and lead hourly unskilled employees, as well as other senior executives. The ideal candidate will be experienced in food manufacturing and managing teams to deliver results in four key operational areas:  People, Quality, Service, and Cost.  The Director of Manufacturing will be responsible for the following aspects manufacturing performance including capacity planning, scheduling, and training.


    The Director of Manufacturing function has the following essential duties and areas of responsibility:

    • Build and maintain strategic plans for manufacturing network covering capacity planning, infrastructure requirements, cost containment, labor management and initiatives required for continuous improvement.
    • Responsible for operations and managing best practices with a strong emphasis on production efficiencies and asset utilization; ensure the development of systems and procedures for operating and managing physical facilities, human resources, equipment and products in a profitable manner.  Ensure that the plants operate in a safe and sustainable manner and build a culture of continuous improvement in these areas.
    • Drive quality performance, efficiencies and waste reduction through Lean Manufacturing principles.
    • Tightly manage COGS through cost control, material usage efficiency, labor utilization, quality performance, etc.
    • Provide strong leadership to direct reports and with stakeholders across company functions. Work with direct reports to create a “preferred place to work” culture.
    • Interacts regularly with executive team and individual department heads to ensure that company’s operational priorities are aligned with total company directions.
    • Plans and administers procedures and budgets. Makes budgetary recommendations regarding and, at higher levels, controls capital expenditures and direct/indirect labor.
    • Effectively manage working capital and capital expenditure projects.
    • Implement daily, weekly and monthly performance reports for all departments associated with manufacturing, production and operations utilizing standard and customized metrics and analysis to demonstrate efficiency, productivity, and profitability.
    • Support merger and acquisition opportunities with analysis, diligence and integration planning, as well as successfully integrating acquisitions post closing.


    • Bachelors degree in Engineering, Industrial Management, Supply Chain Management or similar.
    • A minimum 8-10 years experience in managerial operations role with a manufacturer of food or CPG products.
    • Experience in FDA/USDA monitored environments. SQF and/or AIB experience preferred.
    • Broad knowledge of standards of manufacturing technology, equipment, food safety, organizational development/management, finance and employee relations.
    • Manufacturing strategy development and execution.
    • Factory automation.
    • Excellent organizational, leadership, motivational, analytical problem solving and strategic thinking skills.
    • A successful track record of being able to establish and achieve performance goals and objectives for safety, quality, cost control, manufacturing efficiency and process development.
    • Ability to work with and support others in a positive way
    • Ability to successfully complete the pre-employment process.


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