Office Coffee Services Division: Route Operations Associate

Job Locations US-GA-Mableton
Req No.
Sales & Sales Support
Regular Full-Time
1st Shift


Excellent Opportunity for a Route Operations Associate! 



Royal Cup, Inc. is a large, privately held national importer, roaster and distributor of coffees, teas and related products that has been in business for over 120 years.  Royal Cup, Inc. currently provides product and service to businesses and individuals throughout the United States, and we’re growing! 


We have an immediate opening for a Route Operations Associate. This is an entry level position in the Office Coffee Division.  Key segments of the Office Coffee Division include: professional services, law firms, energy companies, distribution facilities and businesses that provide coffee to employees.  Providing outstanding service is the responsibility of every Royal Cup employee and this is a key and high growth territory for the Office Coffee Division. 


Royal Cup Coffee offers a competitive compensation plan and benefits including 401(k), healthcare, life insurance, vacation and more.  A full training program designed to provide maximum success of our employees is offered.


Learn more about Royal Cup, Inc:


Twitter: @RoyalCupCoffee




The Route Operations Associate is a route delivery driver that will assist in servicing our existing customer base throughout the Region. The successful Route Operations Associate will: 

  • Master all aspects of route operations
  • Run various routes within region as needed for coverage
  • Perform QA/Equipment Inspections
  • Achieve goals set by the manager
  • Provide exceptional customer service
  • Must represent the company in a professional manner


  • At minimum, a High School Diploma and or equivalent (for example GED).  A Bachelors Degree is highly preferred in one of the following disciplines/areas: Business, Communications, Psychology or Liberal Arts.
  • Ability to build and maintain lasting relationships with customers.
  • Ability to be a team player but also work independently with a very strong work ethic.
  • Ability to maintain a professional appearance and demeanor at all times while maintaining an outgoing and success driven personality.
  • Ability, beyond basic skill performance levels with Reading, Writing, Mathematical & Computer Functions, to include:
    • Ability to read, write and interpret basic correspondence. 
    • Ability to perform simple mathematical calculations: add, subtract, multiply and divide.
    • Ability to operate a handheld computer.
    • Ability to operate basic office equipment: telephone system, desktop computers, fax and copy machines.
    • Beyond basic abilities with Microsoft Office Software, specifically with Word and Excel.
  • Ability to perform the physical demands of the position which are required to successfully perform each essential responsibility.  Reasonable accommodations may be made to enable individuals with disabilities to perform the core responsibilities.  These physical demands may include, among other functions:
    • The ability to safely climb up and down 2 or more steps at a 19 inch high surface and to safely climb up and down 30 or more steps at a 8 inch high surface.Lifting and carrying of products or equipment, weighing up to 40lbs, from floor to a waist height and walkup 100 or more feet.
    • Lifting and carrying of products or equipment, weighing up to 55lbs, from floor to a 40-69 inch high counter and/or shelving.
    • Bending, kneeling, sitting, stooping and other movements as needed to perform fine motor tasks part of routine machinery maintenance, clean-up, installation & other service.
    • Repetitive hand and arm movements, as required, to repair, install or otherwise service equipment.
    • Loading and unloading of product, equipment and tools into trucks and vans using a standard wheeled hand truck and/or convertible platform hand truck to push and/or pull up to 250 pounds for 100 or more feet.
    • Occasional periods of pro-longed sitting while driving to and from customer site locations.
  • Ability to work a flexible work week to include some nights and weekends.
  • Ability to travel, as required and periodically requiring overnight stay to attend meetings, training and other work related events as scheduled.
  • Ability to successfully complete the pre-employment process.


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