Accounting: Credit and Accounts Receivable Manager

Req No.
Regular Full-Time
1st Shift



Royal Cup, Inc. is a large, privately held national importer, roaster and distributor of coffees, teas and related products that has been in business for over 100 years.  Royal Cup, Inc. currently provides product and service to businesses and individuals throughout the United States, and we’re growing! 


We have an immediate opening for an Credit and Accounts Receivable Manager in our Finance team, located in Birmingham, AL at our headquarter facilities. The Credit and Accounts Receivable Manager will report to the Chief Financial Officer The ideal candidate should be an experienced credit and collections manager who is a leader and business partner to business executives and other functional leads.


Royal Cup Coffee offers a competitive compensation plan and benefits including 401(k), healthcare, life insurance, vacation and more.  A full training program designed to provide maximum success of our employees is offered.



The Credit and Accounts Receivable Manager will be leader and business partner overseeing the credit, collections, special billing deductions and cash application functions. The position has significant leadership responsibility and will require the selected candidate to work with business executives and other functional leads with the objectives of managing internal controls, credit risk and receivables. Key responsibilities of the position include:

  • Lead the Credit & Collections team to continually achieve operational excellence
  • Optimize cash collection, customer portfolio management and credit risk mitigation by ensuring effective collections processes and timely billing practices
  • Establish Aging, Cash and DSO goals and monitor forecast to plan
  • Assess and communicate performance deviations to plan
  • Prepare financial audit schedules
  • Establish bad debt allowance and approve write-offs
  • Perform financial and credit analysis for new customer applications, past due accounts, high risk customers and other financial impact areas
  • Ensure compliance with policy and regulatory requirements
  • Benchmark internal processes against best in class and lead team accordingly to improve performance and/or cost savings through budgeting and control
  • Drive continuous process improvement
  • Develop talent and continually build team for success



  • 15+ years of experience in commercial credit and collections, highly preferred
  • 10+ years of progressive management and leadership experience
  • Bachelor’s degrees with a major in Finance, Business or Accounting
  • Proven experience achieving financial related targets and objectives, such as DSO, productivity and process cost
  • Proven ability to present technical and financial information to a broad audience, including executives
  • Experience managing under key performance indicators (KPIs) and performance metrics
  • Demonstrated employee management skills, ability to plan, assign and direct work; ability to recruit, develop, and appraise employees
  • Ability to think strategically, act operationally, manage risk and align future direction with priorities
  • Strong customer service orientation with excellent oral and written communication skills and advanced relationship management skills
  • Understands controls assigned in relation to the job responsibilities of the team
  • Strong work experience with SAP preferable
  • Strong working experience with Microsoft Office Suite of products
  • Certified Credit Executive (CCE) or similar accreditation preferred
  • Membership in the national Association of Credit Management (NACM preferred
  • Ability to successfully complete the pre-employment process


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