Warehouse Lead

Req No.
Regular Full-Time
1st Shift


Excellent Opportunity for experienced Warehouse Operations Personnel! 



Royal Cup, Inc. is a large, privately held national importer, roaster and distributor of coffees, teas and related products that has been in business for over 120 years.  Royal Cup, Inc. currently provides product and service to businesses and individuals throughout the United States, and we’re growing! 


We have an immediate opening for a Warehouse Lead.  The Warehouse Lead will work a standard schedule with some occasional overtime as required due to business needs.  The ideal candidate will be experienced in warehousing operations and managing teams to deliver results in four key operational areas:  People, Quality, Service, and Cost. The candidate should be growth oriented and interested in assuming positions of greater responsibility as their skills progress.


Royal Cup Coffee offers a competitive compensation plan and benefits including 401(k), healthcare, life insurance, vacation and more.  A full training program designed to provide maximum success of our employees is offered.


Learn more about Royal Cup, Inc:

Web: http://www.royalcupcoffee.com/   

Twitter: @RoyalCupCoffee

LinkedIn: https://www.linkedin.com/company/royal-cup-coffee

Facebook: https://www.facebook.com/pages/Royal-Cup-Coffee/112502408786722


The Warehouse Lead function is a leadership role and has the following essential duties and areas of responsibility:

  • Supervise and develop a team of Warehouse Order Selectors / Technicians who consistently achieve performance objectives in a safe work environment.
  • Monitor & Maintain Quality Controls:
    • Ensure all orders are fulfilled accurately, with no errors.
    • Ensure all orders are fulfilled completely, with no shortages.
    • Ensure that Warehouse Order Selectors pull orders at the targeted speed of 160 cases per hour.
    • Ensure all shipments are properly constructed to arrive at the customer in excellent condition.
  • Ensure all inventory transactions are properly executed to prevent variances.
  • Actively manage warehouse activities (labor usage, supplies usage, etc...) to deliver against cost objectives.
  • Participate in “hands-on” work as needed.
  • Maintaining Housekeeping / Sanitation & Safety:
    • Maintain to standard, keeping warehouse “tour ready” at all times.
    • Maintain operation of any warehouse equipment in compliance with company safety policies.
  • Strict Adherence to all warehouse processes, operating procedures and rules as well as all company policies.
  • Always be mindful of and adhere to GMP’s, Quality and Food Safety requirements.



To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill(s), and/or abilities (including physical abilities) required to satisfactorily perform each essential duty.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • At minimum, candidates must have a High School Diploma or Equivalent (ie. GED) AND 2-4 years industrial warehouse experience as a supervisor or higher.  Bachelors Degree is highly preferred.    
  • Warehouse Managers are required to work 40 hours a week which will mean 8 hours or more a day with flexibility needed in order to meet business demands.  An individual must be able to work within that structure.
  • Must have basic reasoning abilities, to include:
    • Applying common sense in carrying out detailed but uninvolved written or oral instructions.
    • Ability to deal with problems involving a few concrete variables in standardized situations.
    • Ability to read the Sales Order and plan how it will be pulled so pallets will be stable with no product damage.
  • Ability, beyond basic skill performance levels with Reading, Writing, Mathematical & Computer Functions, to include:
    • Ability to read, write and interpret basic correspondence, including Sales Order Sheets, machine operating instructions, safety instructions and any training materials (including safety instructions for forklifts and handjacks).
    • Ability to perform simple mathematical calculations: add, subtract and multiply using units of American currency and weight measurement, volume and distance.
    • Ability to operate basic office equipment: telephone system, desktop computers, fax and copy machines.
    • Basic inputs via keyboard and bar code scans into computer system.
    • Basic abilities with Microsoft Office Software, specifically with Word and Excel.
    • Prior experience with SAP is highly preferable.
  • Ability to perform the physical demands of the position (when hands-on work to support team is needed) which are required to successfully perform each essential responsibility.  Reasonable accommodations may be made to enable individuals with disabilities to perform the core responsibilities.  These physical demands include, among other potential functions:
    • Ability to stand and walk constantly for approximately 8 or more hours a day.  The shift is regularly an 8 hr shift with limited overtime as required by demand.
    • Ability to sustain constant hand, finger and elbow movement while performing functions.
    • Ability to reach with hands and arms overhead and forward.
    • Ability to walk and balance when/if walking on uneven surfaces/spilled product in the warehouse.
    • Ability to balance and climb while accessing a rolling staircase or forklift.
    • Ability to occasionally sit, stoop, kneel, crouch or crawl.
    • Ability to lift, from floor to waist, up to 52 pounds.
    • Ability to lift and carry boxes of product, from floor to waist up to 15 pounds.
    • Ability to push and pull a cart of product of up to 20 pounds of force.
  • Must be at least hand jack certified or willing to train and acquire proper certification to prove safe operation.  Any forklift certification (Standup, Reach, Sit down) is a plus.
  • Ability to work within the work environment characteristics experienced while performing the essential functions for this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
    • Frequently working near production machinery and occasionally near hand jacks or forklifts.
    • Frequently working in an environment with variable temperatures.
  • Ability to work with and support others in a positive way.
  • Ability to be self motivated and results focused.
  • Strong organizational, people management, team building and leadership skills.
  • Skilled in examining procedures, formulating policy, developing and implementing new strategies and procedures.
  • Knowledge of workflow and operational procedures.
  • Strict Adherence to all warehouse processes, operating procedures and rules as well as all company policies.
  • Ability to successfully complete the pre-employment process.


Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed