Operations: Packaging Lead

Req No.
Operations: Production & Quality Control
Regular Full-Time
2nd Shift


Excellent Opportunity for experienced Manufacturing Personnel!!! 




Royal Cup, Inc. is a large, privately held national importer, roaster and distributor of coffees, teas and related products that has been in business for over 120 years.  Royal Cup, Inc. currently provides product and service to businesses and individuals throughout the United States, and we’re growing! 


We have an immediate opening for a Packaging Lead in our production facility.  The Packaging Lead reports to the Packaging Manager(s) and is a supervisory role responsible for effectively supporting shift operations alongside the Packaging Manager(s), Roasting Manager(s) and other Production Manager(s) as well as effectively running shift operations in their place(s) when they are not available.


Royal Cup Coffee offers a competitive compensation plan and benefits including 401(k), healthcare, life insurance, vacation and more.  A full training program designed to provide maximum success of our employees is offered.


Learn more about Royal Cup, Inc:

Web: http://www.royalcupcoffee.com/

Twitter: @RoyalCupCoffee

LinkedIn: https://www.linkedin.com/company/royal-cup-coffee

Facebook: https://www.facebook.com/pages/Royal-Cup-Coffee/112502408786722



The Packaging Lead function has the following essential duties and areas of responsibility:

  • Always be willing to learn how to operate all packaging equipment in the plant. 
  • Always be mindful of and adhere to GMP’s, Quality and Food Safety requirements.
  • Assign employees to machines per the production schedule on a daily basis.
  • Keep work order bin full for machine operators and utility to work from.
  • Assist in keeping the plant in tour ready status, at all times.
  • Always be alert/mindful and able to successfully identify when the following quality control measures are needed and follow through as required to resolve:
    • Ability to adjust weights and bag length as needed.
    • Ability to recognize when there is a heat problem and adjust heat as needed.
    • Ability to put tape on the tape machine and adjust as needed for different products.
    • Ability to put labels in the computer and thread the label through the label maker.
    • Ability to change the case count.
    • Ability to adjust the film and keep the vertical lined up at film change and during the run.
    • Ability to perform quality checks during the run, weights, seals and appearance of package.
    • Ability to clean jaws and knife at every film change.
    • Ability to make sure all cases are presentable and sealed tightly.
    • Make sure all labels are as straight as possible when applying to cases.
    • Make sure all pallets are stacked as straight as possible.
  • Strict adherence to all company policies, procedures and safety rules.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill(s), and/or abilities (including physical abilities) required to satisfactorily perform each essential duty.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Minimum of a High School Diploma or equivalent (for example a GED).
  • Prior experience of 1+ years working in a manufacturing setting is highly preferable.
  • Packaging Leads typically work 44-47 hours a week which may mean 8 hours or more a day as needed to meet demand.  An individual must be able to work within that structure.
  • Must have basic reasoning abilities, to include:
    • Applying common sense in carrying out detailed but uninvolved written or oral instructions.
    • Ability to deal with problems involving a few concrete variables in standardized situations.
  • Ability, beyond basic skill performance levels with Reading, Writing, Mathematical & Computer Functions, to include:
    • Ability to read, write and interpret basic correspondence, including daily production line sheets, operator check off sheets, machine operating instructions, safety instructions and any training materials (including safety instructions for forklifts and handjacks).
    • Ability to understand the data line sheet system and fill out all appropriate paper work.
    • Ability to perform simple mathematical calculations: add, subtract and multiply using units of American currency and weight measurement, volume and distance.
    • Ability to operate basic office equipment: telephone system, desktop computers, fax and copy machines.
    • Basic inputs via keyboard and bar code scans into computer system.
    • Basic abilities with Microsoft Office Software, specifically with Word and Excel.
    • Prior experience with SAP is highly preferable.
  • Ability to perform the physical demands of the position which are required to successfully perform each essential responsibility.  Reasonable accommodations may be made to enable individuals with disabilities to perform the core responsibilities.  These physical demands may include, among other functions:
    • Be able to stand and walk constantly for approximately 8 or more hours a day.
    • Be able to sustain constant hand, finger and elbow movement while performing packaging machine operator functions.
    • Be and to reach with hands and arms; climb or balance (to include on small ladders); talk or hear; taste or smell.
    • Be able to occasionally sit, stoop, kneel, crouch or crawl.
    • Be able to bend over the machine to thread and seal the packaging film.
    • Be able to bend or kneel to stack cartons on pallets.
    • Be able to handle full cartons at least twice during the packaging process.
    • Be able to mash firmly on coffee packages for quality checks.
    • Be able to thread film through machine former, including threading film, without the use of tape, on the Wright machines.
    • Be able to frequently lift and/or move full cartons / other materials (up to a chest high level) that weigh from 3-32 pounds:
      • Overhead lifting of cartons / packaging materials.
      • Bending or kneeling to stack cartons.
      • Bending, kneeling and climbing ladders to put packaging film on machines.
    • Be able to adjust the film and keep the vertical lined up at film change and during the run.
  • Be able to perform quality checks during the run, weights, seals and appearance of package.
  • Must be at least hand jack certified or willing to train and acquire proper certification to prove safe operation.  Any forklift certification (Standup, Reach, Sit down) is a plus.
  • Ability to work within the work environment characteristics experienced while performing the essential functions for this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
    • Frequently working near production machinery and occasionally near hand jacks or forklifts.
    • Frequently working in an environment with variable temperatures.
  • Ability to successfully complete the pre-employment process.



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